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Quality Policy

Our Quality Policy

Our primary goal is to ensure safety of patients and employees in all processes.

o Our policy involves working in a measurable and evaluable manner based on the continuous improvement approach,

o Rendering quality and efficient services in diagnosis, treatment and patient care,

o Working in line with ethical principles.

Our Aim

o We intend to develop and maintain quality culture of our hospital

o and to monitor implementation of local and international quality standards at our hospital.

Quality Studies

o All processes are conducted within scope of Quality Standards in Health and necessary studies are coordinated.

o We monitor efforts that serve corporate aims and goals.

o We manage continuous improvement activities in a systematic manner based on self-assessment.

o All events that threat safety of patients and employees are managed and monitored with Safety Reporting System.

o We manage the processes related to the risk management.

o Efforts for measuring satisfaction of patients and employees (surveys, assessment of survey results, improvement activities based on survey results, analysis of feedbacks of patients and employees etc.)

o Process management for quality indicators

For Quality and Standard Services

o “First, The Human" Approach

o Continuous Improvement

o Teamwork

o Patient Oriented Approach

o Full Participation

 

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